SQ Hang Gai hotel & Spa

The hotel is located in central Hanoi near the old quarter which is perfect since this is well connected to all the major amenities. Hang Dau (Or the famous shopper's paradise is just a 5-minute walk along with the scenic red river which is just 500 metres away. 10/10 for location. The room was very spacious. We got upgraded to a larger room at the same price which was a bonus but even the standard rooms are spacious enough which is great considering this is right in the middle of the busiest part of the city where space is a constraint. However, the view from the room is not much and overlooks neighboring building unless you take a room at higher floor. The swimming pool isn't much to speak of. Think of a slightly large bath-tub and that's the swimming pool, however it was clean and well maintained. Breakfast spread for non-vegetarians is great (with English breakfast buffet) but vegetarian options are very limited (just 1-2 main dishes apart from desserts). The staff were very courteous and always eager to help. We had a great experience with Silk Queen and would highly recommend it. Pro : If you book any day tours from Hanoi, then choose this hotel because you'll get free pick-up and drop from here. All tour operators provided free pic-up and drop service to this hotel. Con : Not really a con for me, but since the market is nearby weekends can be quite busy and filled with traffic but this was a positive for us and gave us a chance to experience the hustle and bustle of the city and witness the frenzy up close.

Excellent location making to easy to walk around the Old Quarter. Staff were very friendly, helpful & professional, speaking good English. The room was a good size and very quiet, with a comfortable bed & pillows. The roof top pool was a nice space just to sit for a while, even if it was too cold for a swim. All amenities were provided and it met the description & photos

Great location, good breakfast and very friendly and helpful staff.

It was in the center of Hanoi, we could easily walk everything or book a taxi to the place we want to go. The pool on the roof of the hotel is very nice and calm. The staff is happy to assist you with everything. I also arranged laundry service (from outside the hotel), i could leave my laundry at the hotel desk and it was delivered at my room when we came back. The breakfast is also very nice, the egg corner is very nice :)

we loved the location in the old quarter. the staff were amazing and attentive. Staff offered us the use of the swimming pool and shower after checkout before flying home. Staff also assisted us to source tickets to see a local football game. Rooms were very clean and serviced daily. Bed was big with several pillows. Bed was big and comfortable . It was a little firm for me however this is a personal opinion. breakfast every morning was the best. lots of choices. Changes daily. always refilled throughout breakfast service . I would definitely stay again. would highly recommend